Functions

* A Deposit must be paid to secure the room of £150 unless otherwise stated by the club

* Cancellation is free of charge up to 2 weeks before the function date (deposit is refunded)

* Cancellations between 72hours and 2 weeks prior to the date of the meeting will result in loss of deposit

* Cancellations within 72 hours of the date of the function will require full room hire payment

* The club does not allow the use of confetti including but not limited to confetti cannons, confetti balloons, and table confetti. Where confetti has been used an additional cleaning fee of £50 may be issued.

* Customers are not permitted to bring any of their own food or drinks

* In the event that the Hough End Centre has to cancel a booking prior to the function for any reason, a full refund will be issued. This is not applicable in the cases of a function having to be shut down on the night for any reason.

* Any damages to club property during the event will be charged to the lead name on the booking

* Standard length of function is 6 hours (standard time 7pm-1am) 1 extra hour can be added at an additional cost but end time can be no later than 1am.

*We do not allow any outside/self catering and customers are not permitted to bring any of their own food or drink onto the premises other than 1 celebration cake. Any other food brought on to site will be removed and given back once the event has ended.

* We do not accept bookings for birthdays for ages 11-20. The youngest adult birthday would be a 21st and childrens birthdays from 0-10. We reserve the right to cancel any booking found to be outside of the age ranges allowed, without notice and without refund.

* Fireworks of any kind are strictly prohibited

* We do not allow the release of any lanterns/balloons for any reason

* Bouncy Castles are not permitted on site

Meetings

* Full invoice details are required for bookings

* Invoices can not be split between different parties for a single booking

* Cancellations between 72hours and 2 weeks prior to the date of the meeting will require a 50% room hire payment.

* Cancellations within 72 hours of the date of the meeting will require full room hire payment

* In the event that the Hough End Centre has to cancel a booking prior to the meeting for any reason, no payment is required.

* No kitchen facilities are available for use, including fridges and microwaves

* We do not allow any outside/self catering. All food must go through our chef and menu's must be agreed at least 1 week in advance of event date. Candidates for meetings however are permitted to bring a personal packed lunch.

Sports Hall 

* The hirer shall be responsible for payment and any other charges to do with the hire.
* The hirer shall not sub-let the right to use the facilities and must only use the facility for the agreed purpose.
* Hirers must ensure their contact details are up to date.
* Hirers with block bookings must try to give at least 1 weeks’ notice of cancellation or non-attendance where possible.
* We reserve the right to cancel any block bookings where the group has not been in attendance for at least 4 consecutive weeks.
* We reserve the right to review prices and will notify customers accordingly
* Payment for the booking should be made on the day of use unless agreed in writing with the Manager
* Set up and down of equipment will be undertaken during your hire time
* No equipment can be stored onsite without written permission from the Manager
* All users/hirers must comply with the conditions of use, have regard for the safety of, and behave considerately towards other users, colleagues, the building and equipment. Any user/hirer not doing so may be asked to leave the centre and must immediately leave if asked.
* The Hough End Centre seeks to maintain high standards throughout its facilities and expects all users and hirers to contribute to this
* The hirer must ensure that all attendees and participants abide by The Hough End Centre standards and rules
* All areas should be left clean, tidy and free from damage
* Any accident, injury or damage must be reported to the Duty Manager/Supervisor immediately
* The Hough End Centre are not authorised to accept any responsibility for the safe keeping of any money or goods
* Any articles we find, including items left in lockers at the end of the day will be removed. We are required to keep most items of found clothing/equipment etc for 4 weeks. We do not keep items of underwear, hairbrushes and combs etc. for hygiene reasons.
* The Hough End Centre accepts no responsibility for the loss of, or damage to, property or injury, illness or death on its premises unless caused by its own negligence.
* We may revise our terms and conditions from time to time to reflect changes in relevant laws or regulatory requirements or improvements we make to The Hough End Centre
* We reserve the right to request that any person leaves the premises if that person’s conduct is unacceptable. No refund of fees or other costs will be made in these circumstances.
* Should the fire alarm sound at the club, you must immediately leave the centre by the nearest available exit and meet at the designated meeting point located in the car park, whilst complying with any direction from The Hough End Centre.

Gyms

* The gyms currently work on a traffic light system via a CO2 Monitor. 

If monitor is:

Green - Carry on as normal

Amber - Open windows and doors

Red - You must vacate the gym

* Members must wipe down equipment with the sanitiser and blue roll provided
* Hand sanitiser will be available in the gym
* Any members found to not be adhering with the gyms terms and conditions, will be asked to leave

* Gyms are for members only, strictly no non-members (including friends and family)

Club Events

Within 2 weeks of the event, we offer no refund

If the club has to cancel the event for any reason (e.g. government guidelines) a full refund will be issued

Members discounts applicable for up to a maximum of 5 tickets per party

Other

Printing/copying is charged at the following rates:

Black/White A4 - 5p per copy

Colour A4 - 10p per copy

Black/White A3 - 10p per copy

Colour A3 - 15p per copy